Request for Quote: extensionAUS management services – Website and IT support

This Request for Quote closes 12 noon (AEST) Monday, 4 July 2022. 

Background

AgriFutures Australia in collaboration with Agriculture Victoria and NSW Department of Primary Industries established the extensionAUS platform in 2013. extensionAUS presents a suite of tools and resources that have been set up to support a Community of Practice (CoP) and encourage and support extension of research and producer-led adoption activities 

What is a Community of Practice? 

A CoP brings together a network of scientists, academics and practitioners in rural industries and communities to collaborate, share research and experiences, create ideas, and produce solutions together. This information exchange creates a conversation directly between subject matter experts and the end user. 

Why is a Community of Practice Important? 

The agriculture sector in Australia faces a variety of challenges and opportunities. A CoP offers members a platform to raise issues and harness the knowledge and wisdom of a range of experts to come together to problem solve, overcome and develop sustainable solutions. This ‘learning network’ also allows the exchange of cutting-edge research, new developments, and professional learning opportunities. It has the potential to improve farming businesses and rural communities across Australia. 

What are the benefits? 

A CoP allows members to have access to extensionAUS which provides a simple, easy-to-navigate platform where people can come together to develop creative solutions to complex problems. 

Some key benefits include: 

  • Members are regularly updated on new advances and innovations in their field of interest allowing them to remain globally competitive. 
  • extensionAUS provides various learning opportunities via tutorials, webinars and professional development programs to all members. 
  • Connecting through a CoP with like-minded individuals allows members to expand their professional networks and fosters new collaboration opportunities. 
  • Members can directly connect with industry expects to troubleshoot problems in real-time and find sustainable solutions for the whole industry.   

Service Requirements

AgriFutures Australia is seeking one or more service providers to manage our extensionAUS platform. Management of these services also requires enhancing and reinvigorating the current platform. The intent is to update the design to improve user experience and incorporate additional tools and resources.  The service provider would also be responsible for the ongoing maintenance of the site and would need to factor in data retention and security.

Resources

Ideally, staff resources are to be in place and operating by October 2022. Possible role responsibilities may include;

Website design/development – initial launch 12 months, then ongoing maintenance for 3 years

  • Enhancing, reinvigorating and updating the current extensionAUS platform.
  • Improvements to the design of the site to enhance UX.
  • Improvements to data security and retention.
  • The inclusion of additional tools and resources
  • Enhancements to SEO and audience segmentation.
  • Design and development for new CoPs as required.
  • Ongoing development and maintenance of the site to incorporate changes to UX principles over time.

IT support – 3 years

  • Ongoing maintenance of the site with a focus on security and recoverability. Provide ongoing technical assistance for users as required.
  • Hosting and back-ups to be hosted in Australia as per government standards.

How to make a submission

Applications for this Request for Quote must be submitted online using the K2 platform. Applicants are required to review the full Request for Quote documentation before submitting a response. AgriFutures reserves the right to reject any applications not submitted via the online K2 system. 

Users must create a K2 account before submitting a proposal. To set up a secure account before submitting a proposal, please visit the login page below to access our new user or new company request forms. 

Please note the provision of login details may take up to two business days. 

 

If you require assistance, please contact helpdesk@agrifutures.com.au

Terms and conditions

By submitting an application, respondents acknowledge that they are willing to accept the terms and conditions set out in the Provider Agreement. Applicants must be familiar with the Provider Agreement before lodging a response, and are advised to seek legal advice on it beforehand. 

These contracts and agreements have been developed to reflect AgriFutures Australia’s statutory and other procurement responsibilities. If you require any amendments to the standard agreement please complete the statement of non-compliance for each of the relevant clause. AgriFutures will then assess those requests. 

Applicants will be taken to have agreed to all clauses in the Provider Agreement that are not referred to in a statement of non-compliance. The extent of any non-compliance will be a factor in AgriFutures Australia’s evaluation of the application. 

If you require further information regarding the Provider Agreement, contact Erin Hulm, Manager, Legal Services: erin.hulm@agrifutures.com.au 

 

Timeline

Date Activity
30 May 2022 Request for Quote Issue
4 July 2022 End of period for questions or requests for information
12 noon AEST, 4 July 2022  Closing time for respondent’s response
5 September 2022 Contract execution
25 July 2022 Intended completion date of evaluation  
01 October 2022 Date of commencement of project 
30 June 2025 Date of completion of project 

Contact

If you have any questions about the RFQ process or requirements in the management services, please contact: 

Name: Lechelle van Breda 

Position Title: Manager, Cross Sector Programs 

Contact Details: Lechelle.vanbreda@agrifutures.com.au